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Cookie Policy

Last updated: March 13, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help the website remember your preferences and improve your browsing experience. Cookies are widely used across the internet and are essential for many website features to work properly.

2. How We Use Cookies

DeelayHelp.com uses cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function correctly. They enable core features such as security, session management, and form submissions. Without these cookies, the website cannot operate properly.

  • Session cookie (deelayhelp_session): Maintains your session while you browse the site and submit forms. Expires when you close your browser.
  • CSRF token: Protects form submissions against cross-site request forgery attacks. Expires when you close your browser.
  • Cookie consent (deelayhelp_cookies): Remembers your cookie preference. Expires after 1 year.

2.2 Analytical Cookies (optional)

If you consent, we may use analytics cookies to understand how visitors use our website, which pages are most popular, and how we can improve the user experience. These cookies collect anonymised and aggregated data.

3. Third-Party Cookies

We may use the following third-party services that set their own cookies:

  • Google Fonts: To deliver web fonts. Google may set cookies to optimise font delivery. See Google's Privacy Policy.

We do not use advertising cookies or allow third-party advertising networks to place cookies on our website.

4. Your Cookie Choices

When you first visit our website, you will see a cookie banner that allows you to:

  • Accept All Cookies: You consent to all cookies described in this policy.
  • Essential Only: Only essential cookies will be used. Non-essential cookies will not be set.

You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies may prevent certain features of our website from working correctly.

How to manage cookies in your browser:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and Website Data
  • Edge: Settings → Cookies and Site Permissions

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed.

6. Contact

If you have questions about our use of cookies, please contact:

Smart Solution, UAB (DeelayHelp.com)
Registration code: 305644774
Architektų g. 152B, Vilnius, Lithuania
Phone: +370 640 27360
Email: support@deelayhelp.com

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We help air passengers claim the compensation they deserve under EU Regulation 261/2004. Delayed? Cancelled? Overbooked? We've got your back — no win, no fee.

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